June 21, 2007
Outage Notice
We're having a little difficulty with one of our servers. I've dropped that server from rotation while I fix it, but some users might still get assigned to that server by their ISP's DNS cache. That will resolve itself within four hours; I'm expecting to get the problem itself fixed sooner than that.
Update: Fixed now. The server involved lost its NFS mount for some reason; it's been rebooted and put back into operation.
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Update: Fixed now. The server involved lost its NFS mount for some reason; it's been rebooted and put back into operation.
Posted by: Pixy Misa at
01:50 AM
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1
Hey Pixy, you seem to be having server issues again, I'm getting 500'd, its been spotty.
Posted by: DoublePlusUndead at June 24, 2007 10:27 PM (HgpT8)
2
Yes, I just got one myself. I'm looking into it.
Posted by: Pixy Misa at June 25, 2007 12:03 AM (PiXy!)
3
I think I've found the problem. We've been having network hiccups. The software is supposed to handle this, but it isn't quite.
I should have a patch for this shortly.
I should have a patch for this shortly.
Posted by: Pixy Misa at June 25, 2007 11:52 AM (PiXy!)
4
The patch for the intermittent database problems has been installed. I ran it on the test system overnight, and it happily survives a complete reboot of the database server, so I think the problem is solved.
Of course, if the database server actually crashes, nothing will work, but momentary glitches should now be handled with rather more grace.
Of course, if the database server actually crashes, nothing will work, but momentary glitches should now be handled with rather more grace.
Posted by: Pixy Misa at June 26, 2007 07:53 AM (PiXy!)
5
There was another situation that the first patch didn't address, so I've applied a second patch. All database queries now check the database connection and re-connect as required. So this time we really shouldn't see any more of these errors.
Fingers crossed.
Fingers crossed.
Posted by: Pixy Misa at June 26, 2007 12:38 PM (PiXy!)
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